Pro Computer Solutions offers a wide range of services for businesses of all types.  We have successfully completed projects for clients with one or two workstations ranging through hundreds of computers worldwide. 

Our core expertise is building and maintaining Microsoft networks as our clients outsourced IT department or subsidizing your current IT staff with backup helpdesk support and tools. We also have extensive experience consulting with Business owners and company IT departments about plans for future technology needs, solving current business and technology problems, and implementing large complicated projects involving storage, virtualization, network security, and business continuity. 

PCSi believes that businesses of all sizes can benefit from a comprehensive Management Plan that proactively manages their network and keeps critical systems up and running.  PCSi Managed Care is an All-Inclusive solution that manages all of your network devices for one low monthly cost.  We take the day to day management of technology issues off of your plate and we do it for significantly less than hiring an employee and with none of the associated headaches.

We combine Industry leading tools and an exceptional staff to manage your critical systems and provide constant management of your Infrastructure.  Some of the benefits of PCSi Managed Care are:  

Help Desk - We provide a World Class Help Desk experience for your office.  What this means to you is when there's a problem, you can contact our support team via email, web, or phone and we'll respond to your request within the hour.  Guaranteed.  We will triage, prioritize, and assign your ticket to be completed as soon as possible and you'll be able to track the resolution process with our State Of The Art Customer portal.

Network Monitoring - In addition to our help desk we monitor your network for problems 24 hours a day, 7 days a week, 365 days a year.  As soon as we detect a potential problem we create a Service ticket and fix it.  The venefits to you are priceless:  Virtually ZERO unplanned downtime, meaning you don't have to deal with computer problems interrupting you or your staffs productivity. 

Vendor Management - We relieve you of the burden of having to manage all of your Vendors.  We take care of your phone vendor, the copier vendor, your ISP, website host, software companies, and whatever other technology vendors you might happen to have.  We speak their language and are happy to take fighting with them off of your plate so you can focus on running your business.

Most Managed Services agreements require you to keep workstations and servers up to date and under warranty.  Our plan merges hardware and software expenses into your low, fixed, monthly service agreements.  With Managed Care HaaS there is never any grey area concerning hardware with your service agreement.  If it's broken, it's ours, and we fix it for free.

Benefits:

• Eliminate large Capital Computer Hardware and Software Expenses.
• All Service and Hardware are included in agreement cost. 
• All workstations are identicle and interchangable so if there's a major hardware problem we just drop one of our extra computers in place and you go right back to work.
• Workstations, Monitors, and Software are always up-to-date and replaced regularly so you stay on the cutting edge of technology.

Technolgy shouldn't be a burden.  To find out more about how Managed Care can help make your computers work for you contact PCSi directly at 816.229.2290 or submit an online Solutions Request.